Home > Customer Satisfaction, Small Business IT > IT and Small Business – It’s the perfect fit!

IT and Small Business – It’s the perfect fit!

MSBS Logo“I feel like my business is too small for my IT provider,” I hear on a regular basis.

These small companies are the companies I serve and work with, and so few of them get qualified, professional IT help. As an IT professional, you may think, “why would I want to work with a small business, when I could work with a larger firm, and have more benefits and career growth?” And you may be right, but only to a point.

87.5% of all Canadian businesses have 1-20 employees, and 54.9% of Canadian businesses only have 1-4 employees. These companies are the ones that need talented and qualified help the most. Unfortunately, they’re often the group receiving it the least. Small businesses cannot afford an expensive IT firm to come in and help them, so they end up bringing in someone who may not have the appropriate skill set, and that can lead to insecure, inefficient, and incorrectly configured equipment and networks; not to mention unhappy and frustrated users.

From proper networking and security, to backup strategies and remote access; there are so many technologies we can introduce to small businesses to make their companies more efficient. The technical concepts are no different than with big businesses, it’s just the scope.

Here are just a few rewarding reasons of being a part of this growing group of small business IT professionals:

Uniqueness – Every day, there’s something different. Within a single day, I can work on an accounting solution for a caterer, a remote access solution for a not-for-profit, and a backup strategy for a specialized piece of equipment for a manufacturer. You will always be learning, and coming up with new solutions to meet the unique needs of this group. Working with small businesses is, in my opinion, more exciting than with large ones (and yes, I have worked for very large companies). The budgets and needs are much smaller, so your solutions must be tailored to meet the current business structure, but always keeping the potential growth of the small business in your plan.

Sense of Community – Small businesses talk, work, and network together. With a small IT business of your own, you are also in the 54.9%. It’s amazing how we all help each other. It’s a great feeling knowing that you are supporting and growing your community.

Appreciation – These businesses are so grateful to have an honest and qualified person to assist them.  From my experience, many small businesses aren’t able to hire qualified assistance at a reasonable rate.  If you can come in, offer them the same solutions as the large IT firm, and do it at a fair and reasonable price; you will have a client and friend for life. Providing the correct solution allows them to focus on their business instead of the technology. The greatest compliment I have had from a small business is, “we never have to worry about the computers anymore, it just works”.

So before jumping into an IT department for a large company, consider working with small businesses.  It may end up being the most satisfying career you’ll ever have.

Statistic source: http://www.ic.gc.ca/eic/site/061.nsf/eng/02715.html

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