I have been in the IT industry for 15+ years now. I remember the early days of DOS and the launch of Windows 3.1. The internet was not available to the general public at that time. We used Archie and Veronica to "surf" (if you can call text-based internet surfing). After all these years and changes one thing has always stood out: most people knew technology could help them but didn't know how to implement it. I am strongly committed to helping the small business owner make technology work them, not against them. I hope this blog and information will help you move forward without pulling your hair out. Sharon